Manage

Pausing and removing a server

You can pause collection, disconnect the agent, uninstall it or delete everything. Here is what each one does.

Four ways to stop

Action	Agent	Your data at SwisserAI	Undo
Pause	Keeps checking in, reads nothing	Stays	Resume
Disconnect	Stops and forgets this server	Stays	Connect an agent again
Uninstall	Removed from the machine	Stays	Install again
Delete the server	Locked out at once	No longer viewable, then removed	Cannot be undone

Pause
Agent:Keeps checking in, reads nothing
Your data at SwisserAI:Stays
Undo:Resume
Disconnect
Agent:Stops and forgets this server
Your data at SwisserAI:Stays
Undo:Connect an agent again
Uninstall
Agent:Removed from the machine
Your data at SwisserAI:Stays
Undo:Install again
Delete the server
Agent:Locked out at once
Your data at SwisserAI:No longer viewable, then removed
Undo:Cannot be undone

To leave nothing behind, disconnect first, then uninstall, then delete the server.

Pause

Under Agent and updates, press Pause. The agent keeps checking in but does not read your database or collect server health until you press Resume. Reports show the time in between as a gap.

Disconnect the agent

In the Danger zone, press Disconnect. The agent stops sending data. Collected data stays until you delete the server, and you can connect an agent again later.

If the agent is online, it removes itself from the server: it deletes the separate read-only database account it created, its local buffer and its link to your server. The program stays installed until you uninstall it.
If it is offline, it is locked out at once. It cannot clean up, so remove the database account yourself.

Uninstall the agent

1
Open a Command Prompt as administrator
Search for cmd in the Start menu, right-click it and choose Run as administrator.
2
Run the uninstall
```
"C:\Program Files\SwisserAgent\swisser-agent.exe" uninstall --purge
```
This removes the service, the program and its local data. If Windows says the folder is in use, delete C:\Program Files\SwisserAgent by hand afterwards.

1
Run the uninstall as root
```
sudo swisser-agent uninstall --purge
```
This stops and removes the service, the program and its local data.

1
Stop the agent
Open the terminal, screen or tmux session it runs in and press Ctrl+C.
2
Delete its folders
```
rm -rf ~/.local/share/swisser-agent ~/.local/state/swisser-agent
```
If it ran as root in a container, the folders are /usr/local/lib/swisser-agent and /var/lib/swisser-agent.

Note

Without --purge, the local data stays. That is useful if you want to reinstall later and keep the link to your server.

If you chose the separate read-only account, the agent created a database login named swisser_ro. Disconnecting an online agent removes it. Otherwise remove it yourself, for example in HeidiSQL or phpMyAdmin under the user list, or with SQL as a database admin:

SELECT User, Host FROM mysql.user WHERE User = 'swisser_ro';

DROP USER 'swisser_ro'@'localhost';

Use the host from the first line in place of localhost if it differs.

If you used your existing connection, there is nothing to remove.

Your game database

Your game data is never changed by any of these steps. The agent only ever read it.

Delete the server and its data

1
Open the Danger zone
In the server settings, open Danger zone. Only the owner can delete a server.
2
Press Delete server
Type the server name to confirm, then press Delete everything.
3
What happens next
- The agent stops sending at once and every member loses access.
- Alerts and Discord notices of this server stop.
- The data can no longer be viewed. Stored crash dumps are removed, and the rest runs out on its normal schedule.
- Discord messages that were already sent stay in Discord.

This cannot be undone

If you only want a break, use Pause instead.